Definition:
The Springfield Health Services Department is the lead agency that provides health care, dental care and social services for the homeless persons in greater Springfield.

The three main operative agencies are: Springfield Department of Health and Human Services, Mercy Medical Center and Open Pantry Community Services.

Services:
Health Services for the Homeless provides direct health care, social services, advocacy and outreach to homeless persons at 29 sites. Health and social services are provided at soup kitchens, adult and familt shelters, recovery programs, job training programs and at street outreach locations. Health care is provided through a primary health care nursing model. This includes assessment, treatment, follow-up and referral. Immunizations, assistance with medication and developmental screenings are also available. Health care services are provided by a medical director, two nurse practitioners and five RNs. Extensive social services are provided by six social workers at various locations. Other services include advocacy for entitlement benefits, housing search and placement, case management, mental health/substance abuse referrals, and individual supportive counseling. Dental services are provided by a dentist and dental hygienist.